Online content moderators as canaries of the coming robot apocalypse

November 2nd, 2014

While running i listend to a On The Media interview with the autor of the Wired piece on content moderation that was making the rounds this week. After a while the interview addresses the relatively obvious question of why content moderation is still a task that can only be carried out by humans:

Brooke Gladstone: I think that one of the things that struck me is that this work demands human beings clued in to American mores and laws. This has to be done by brute force of eyes and clicking fingers. Is there no alternative to human moderation?

Adam Chen: Well everyone i talked to said that there was no way a robot could do all of this. They can come up with programmes and algorithms that will make it more effective and more streamlined but there is always going to be somebody who has to looks at it. And also the kinds of moderation that si going on is becoming more nuanced and complicated. And so i think you always gonna need people and probably more and more people as time goes on.

What struck me when listening to this is exchange that this is just one instance of a much broader problem, namely the current inability to encode moral judgement in algorithms. Once we have ‘solved’ this issue those poor schmucks who have do do content moderation for the rest of us will be out of job (which sounds as a good thing) but that will also be the moment where have to start dealing with killer drones/robots that do not require human interventions before firing their weapons.

Berlin wonderland

October 10th, 2014

from tumblr:


I remember getting there in 1992 and feeling like I had already missed the main event.

Inside my head, the whole period has the quality of dreams, not memories; it was so long ago and the images in my head feel simply too implausible to have been real.

i also remember some of this although i mainly remember longing for more of this as i was only able to make it to Berlin in the weekends. what i find most striking tough, is that this was the end of the pre-internet era, recorded only in (dreamlike) memories (and a few rolls of 36mm film). this fundamentally changed right after this came to an end.

#firstworldproblems as R&D for solving real problems in the developing world

September 29th, 2014

a while ago i used this space to express my skepticism with regards to delivery drones becoming a major thing in the developed world anytime soon (and also hedged that by pointing to the fact that they may be much more useful and economically viable in developing countries). A couple of days ago i came across an excellent essay (Build cargo drones, get rich) by J.M. Ledgard in which he makes the most convincing case for cargo drones i have come across yet.

donkey station in 2014

While his scenario is entirely focussed on the use of drones (which he calles donkeys) in Africa it is interesting to note that the first step in the scenario that het is working on is exactly the same as an experiment just announced by German logistics company DHL. Here are the opening words from Legards essay:

My goal is to help set up the world’s first commercial cargo drone route in Africa by 2016. It will be about 80 kilometres long and will connect several towns and villages. The first cargo drones will carry small payloads of blood to keep alive children who would otherwise perish.

and here is the relevant passage from DHL’s press release announcing their experiment:

For the first time worldwide, medications and other urgently needed goods will be delivered to the island at certain times of the day by DHL parcelcopter. This research project represents the first and only time in Europe that a flight by an unmanned aircraft will be operated outside of the pilot’s field of vision in a real-life mission.

Aside from the fact that it seems that Ledgard has lost its bid for running the world’s first commercial cargo drone route it is interesting to note that the business case is the same here: Emergency deliveries of life-saving, small things by drone.

This is indeed where commercial cargo drones seem make some sense in their current state. What is happening here should be seen in the light of another recent innovation that started as an expensive solution for a first world problem but dramatically changed the lives of millions of Africans once it became technological mature enough to be commoditized: The mobile telephone. So while he may have lost his bet to be the first, DHL is most likely doing a bit of extra R&D work for Ledgard’s scheme to get rich with cargo cones.

p.s. also notice how both implementation are targeted at rural, non-urban environments. the point i made in my earlier post clearly still holds.

The Homeless house cleaners of the sharing economy

September 21st, 2014

If this NY mag article is to be believed you can hire house cleaners who are themselves homeless via a San Francisco based startup that has received $40 million in funding. Guess this says a lot about how out of whack the bay area real estate market is, but that is not what the article is about. Instead it tries to shine light on another issue, namely the fact that many recent startups (many of them falling in the broad (and equally meaningless) ‘sharing economy’ category) offer services that are performed by independent contractors instead of regular employees:

To explain why it’s possible for a cash-flush tech start-up to have homeless workers, it helps to know that the man I hired through Homejoy wasn’t a Homejoy employee at all. That’s because Homejoy doesn’t employ any cleaners — like many of its peer start-ups, it uses an army of contract workers to do its customers’ bidding. To hear Homejoy tell it, it’s simply the digital middleman that allows people seeking home-cleaning services to find people willing to do it. […] As the Washington Post wrote, “Homejoy is just organizing the masses of people who already offer their cleaning services independently.”

While the NY mag article makes it sound as if this is a fairly recent phenomenon (citing an abundance of startups relying on contract workers such as Uber, Lyft, Homejoy, Handy, Postmates, Spoonrocket, TaskRabbit, DoorDash or Washio) this practice is anything but new.

My first job fresh out of high school was working as a bike messenger for Der Kurier in Hannover. As part of that work i was required to wear a company shirt, a company issued messenger bag and could only work on days that they had scheduled me in. I also had do pay them rent for the radio and 20% of the fares that i earned. At that time this kind of ’employment’ was common for bike messengers in lots of places (i worked under similar conditions for other companies in Hannover, Berlin and New York). The only place where bike messengers were employed and paid by the hour and not by the delivery was in Amsterdam where i worked my last years as a messenger (at one company we even had a pension plan which means that i will draw a pension of €10 per year(!!) once i am 67).

As a bike messenger i never had a problem with being a contractor and being paid by the delivery (at high-demand times that meant more money and motivation to go extra fast and at low-demand times you could always read a book). But to my mind this construction has always been about limiting the cost of labour for employees. The fact that so many ‘Sharing Economy’ startups are working with contractors instead of employees makes it rather obvious that the sharing economy is much less about sharing ressources and much more about reducing the cost of labor. Or as Kevin Roose notes in the NY mag article:

Require a 1099 start-up to reclassify its workers as W-2 employees, and you radically change its ability to lower prices and undercut the competition — which was, in many cases, a key reason investors were interested in the first place.

Equipopulous Europe

September 14th, 2014

i am strangely fascinated by this map that depicts the European Union as 28 equipopulous member states (although i would rather imagine this as administrative territories rather than as states):

Equipopulous Europe by Alasdair Gunn

Twenty-eight equally sized European Union Member States, by Alasdair Gunn

Of course this is utterly unrealistic as (re)drawing borders has been one of the most destructive activities in the history of humanity. So the only way to improve on the current situation would be to do away with border altogether.

Capital or the erosion of the social farbric of the city

September 5th, 2014

capital by rana dasgupta

This is the second book i have read this year that has the words ‘capital’ and ’21st century’ in its title. While this smells a lot like free-riding on the popularity of the other book, it is not [1].

Capital by Rana Dasgupta chronicles the last one-and-a-half decades of the Indian capital Delhi. It is a mix between encounters (not in the indian sense of the word) with (moneyed) inhabitants of Delhi, snippets of history and more abstract reflections on the city in an globalized world.

It is a fascinating book that describes a city that is torn loose from its history and thrown into the maelstrom of globalization. I have been privileged to vist the Delhi a number of times between 2003 and 2006 and observing some of the transitions that Dasgupta describes. I also spend some time among the ‘bohemian artists and intellectuals’ that he found himself among and who were fueled by the energies unleashed by Delhi’s transformation:

But the anticipation of those years has a much larger scope than the city itself. It sprang from a universal sense: What will happen here will change the entire world.

The people i met were cosmopolitans, and they were delighted to see the walls coming down around india. They disdained nationalism and loved the new riches that reached them via the internet. But true to their own skepticism – and the history of anti-imperialist thought in this part of the word – they were also critical of the economic and social bases of western societies – and the last thing that they wanted from this moment of India’s opening-up was that a similar society be established here, Much of their intellectual inspiration came from Western capitalism’s internal critics: from American free software theorists, from the squatter movement in the Netherlands, from artists in Great Britain who challenged corporate food and property cultures, from Harvard and Oxford legal scholars who imagined alternative possibilities for the ownership of seeds, images and ideas.

Mingling with these people has had an enormous influence on my own intellectual development and the same is true for witnessing the transformation of the urban landscape of Delhi. Compared to what was going on in Delhi at the time, the social dynamics back home felt stagnant. The most obvious illustration of this was provided by the Delhi Metro[2]: When i first came to Delhi the first section of the Delhi metro had just become operational, yet by the time of my last visit at the end of 2006 the Delhi metro was already having more daily riders than the entire dutch railway system.

delhi metro - a dream comes true

During those years I have spend a fair amount of time in the city exploring it by bicycle and i recognize lots of places that Dasgupta describes in Capital (most vividly parts of a hike along the west bank of the Yanuma that he describes towards the end of the book). While i am familiar with many of the localities featured in the book i have been almost entirely unaware of the secluded oases of wealth that Dasgupta describes rather vividly. Reading about them, and the role played by the moneyed business elites explains a lot of what i observed but did not really comprehend back then.

This is also where Capital comes very close to Piketty’s Capital in the 21st Century. Woven through Dasgupta’s book is a recurring theme of how a small business elite is ruthlessly riding the wave of transformation and harvesting almost all the wealth generated by it. In this sense Capital can almost be read as a case study illustrating the effects described by Piketty (r > g) in a turbo charged economic catch-up scenario[3]. In line with Piketty’s main argument Dasgupata recounts how the business elites leveraged existing capital assists (mainly in the form of real estate) to disproportionally benefit from the transformation of the urban economy.

Unfortunately for Delhi and the majority of its inhabitants, this accumulation of wealth is unlikely to benefit the city as a whole. In what is maybe the most important insight provided by Dasgupta he points out that the relationship of Delhi’s elites with the city that provides the foundations for their wealth is fundamentally different from the relationship between the past elites of places like New York, Amsterdam or Berlin and ‘their’ cities. He observes that 21st century elites seem to have stopped to invest in the social fabric of their citie because the incentives to do so have largely disappeared in a globalized world:

Delhi does not hold the overwhelming significance for the super-rich that New York did for the [American elite of a century ago]: it is just a place where the accumulate income, and they have rather little inclination to turn it into an urban masterpiece. They have no personal need of such an enterprise because they have been used to seeing the world’s existing ressources as their own: they do not need to build great universities for themselves because they have already been built for them – in the United States.

Such a feeling is not confined to Delhi. It applies to elites everywhere. members of the Dehi elite are identical to their peers from Paris, Moscow or São Paulo – in that they possess houses in London, educate their children in the United States, holiday in St. Tropez, use clinics in Lausanne and keep their money – offshore, nowhere. That circumstance in which great quantities of private wealth were ploughed back into the needs and concerns of one place, which was ‘our place’, no longer pertains. Not here not elsewhere.

  1. I have to admit that when an internet search for Piketty’s book turned up this one i almost filed it away as click-bait. Only when i noticed the name of the author i realized that this might actually be worth reading.
  2. The impact of the then new delhi metro is beautifully captured in Vivek Narayanan’s poem ‘In the early days of the Delhi Metro
  3. If you trust Amazons frequently bought together feature this seems to be exactly what people doing

The original (fixie) hipster was a cop

August 31st, 2014

from the amazing collection of public domain images extracted from the scanned books of the Internet Archive:

Policeman Bicycle Squad

Image from page 224 of “The Great north side, or, Borough of the Bronx, New York” (1897)

Imaginary suburban futures

August 31st, 2014

Friday morning when we left the cab that had brought us and our newborn from the hospital the mail carriers on their bicycles where swarming out around us (we live 3 houses down from a postnl distribution location where the mail for the neighborhood is transferred from delivery vans to bikes). Having spend some of the waiting time in hospital reading Alex Madrigal’s Atlantic feature on Google’s delivery drone programme this made me briefly contemplate if our daughter would grow up to see a world filled with mail carriers or one filled with flying delivery drones.

In spite of the hype caused by said article which seems to have made otherwise reasonable people abandon their analytic rigor, i am pretty certain that delivery drones will not play a significant role in my or my daughters life anytime soon[1].

Primarily because i can’t really see the economics making sense (certainly not for the silly examples of flying spare batteries or electric drills around) but more importantly because these things have clearly sprung from a suburban mindset that assumes that people have exclusive control over the vertical space belonging to a swath of land. For the majority of people in cities this is simply not the case and as a result they don’t have a place where the delivery drones could land (or lower their eggs).

The answer for the desire to have relatively quick access to things is living in a city. Cities provide quick access to shops and via mail carriers on bikes. If any part of the delivery process will be replaces by autonomous vehicles i would bet on the trucks serving the trunk routes and maybe the those serving neighborhood distribution centers. Autonomous flying delivery drones, may sound like the future, but they almost certainly aren’t, unless we envisage the future to be a version of suburbia that has been perfected so that there is no need to venture out into the world and interact with anyone anymore.

I would certainly hope that the future will look a whole lot more urban.

  1. At least where it comes to the developed world. Madrigal also points to a number of ideas about unmanned arial vehicles as parts of a future distribution infrastructure in Africa, which sound somewhat more plausible.

You cant invade a country and eat its chicken

August 20th, 2014

chicken at Rijssel

Rijsel does the best rotisserie chicken in Amsterdam hand down. Every time a have one of those i am reminded of an interview with a US soldier who served in Iraq in 2006 during the height of the first Iraqi insurgency.

In this interview the solider spoke of how he hated paroling the streets of Bagdad in his armored vehicle unable to step out into an urban environment that was considered to be too dangerous for dismounted operations. His contempt for the Iraqi population was greatly enhanced by the fact that from his vehicle he would frequently see chicken rotisseries on the side of the road that were effectively unreachable to him despite superior equipment.

To me this is remains one of the most powerful illustrations (Islamic State and all related current concerns left aside) why one should not invade and occupy countries that one does not understand: You cant invade a country and eat its chicken

this is wrong on so many levels…

June 12th, 2014

… that it is difficult to decide where to start. I came across this par of adds in tuesday’s paper (the smaller ad on the left hand was on the front page and the the bigger one on the right was on page 7):

volkskrant ad for oma app

For those not able to decipher dutch, this is a an add for a crowdfunding project that claims that ‘an app for granny’ is ‘the solution for healthcare austerity’ and encourages readers to donate toward the further development of the the healthcare-phone app. Apparently this app would allow old folks to get in touch with others and healthcare providers with ‘the push of one button’.

Obviously the overall claim that a glorified telephone is the solution for the problems created by healthcare austerity (fewer people will be eligible less care) is dubious at best. What makes it worse is that this add is run by a crowdfunding platform that is operated by a health insurance company. I have no idea what goes on in the heads of executives of this company, but i would suggest that if they are care about providing the best possible healthcare to their customers they may want to find better uses of their money than spending it on a crowdfunding platform that promotes projects like this one.

Also it does not really reflect well on the people who are running this platform that they are spending substantial amounts of money on buying advertisement space to encourage others to spend money on projects (unless this is a scheme to have the health care sector cross subsidize the newspapers in need). Based on our recent ad buys in the same newspaper i am pretty sure that the amount of money they paid for this ad would help the Zorgfoon-app a long way towards it’s €50000 funding target. They currently stand at €3.6500 which means that either newspaper ads are not really effective in driving contributions or that people are rightfully skeptical of the claims made by this project.

Crowdfunding certainly has it merits where it empowers organisations and individuals that do not have ready access to capital to realize projects or where it is used as a tool to organize collective actions. It becomes problematic when it is used simply because it is ‘new’ and ‘exciting’ by organisations that seem to have no clear sense of purpose.